Frequently Asked Questions
How much does it cost? How good does it look? How long does it take? What materials are used? What if I'm not satisfied? Dr. Su Dexi answers.
How long does the custom fitting take? How many visits?
The entire process takes about 6 hours, completed on-site in a single day. You are welcome to observe. No need for multiple trips — you wear the prosthesis home the same day.
What materials do you use? How are they different?
We use authorized imported medical-grade polymer — not generic market substitutes. Material provenance is clearly documented and traceable.
How realistic does the prosthesis look? Can others tell?
Each prosthesis is hand-carved with layered coloring to achieve a high degree of realism. It is designed to closely match your healthy eye in both form and color.
Is it comfortable to wear? Does it need daily removal?
The imported medical-grade polymer has excellent biocompatibility. It feels lightweight and natural. No special daily removal is needed — normal face washing is sufficient.
How much does a custom prosthesis cost?
Depending on material specifications, prices range from several thousand to over ten thousand yuan. You choose what fits your needs. Transparent pricing, clearly labeled.
What if I'm not satisfied with the result?
Pay only when satisfied. If you are not happy with the result, there is no charge. This is our commitment to every patient.